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CRM & Sales Pipeline Customers with full history, a five-stage sales pipeline with win/lose tracking, follow-up reminders that surface when due, an activity log, win-rate and monthly reports — plus a live inbox: connect Facebook, Instagram or WhatsApp and customer messages arrive inside the CRM, answered from the same screen. CRM & Sales Pipeline Customers with full history, a five-stage pipeline with editable deals and lost-reasons, stale-deal alerts when a sale goes quiet, snoozable follow-up reminders, win-rate, monthly and customer-source reports, CSV exports — plus a live inbox: connect Facebook, Instagram, WhatsApp or Gmail and customer messages arrive inside the CRM, become customers in one tap, and get answered (or messaged directly from their record) as your business.